CAREERS AT GBHS
”WORK WITH THE BIG DOGS”

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Clinic Technician

Position Summary:

The Greater Birmingham Humane Society (“the GBHS”) is a progressive animal welfare shelter whose mission is to rescue, rehabilitate, and rehome homeless, abused, neglected and abandoned animals. We are committed to an open admissions policy, animal rehabilitation and a low euthanasia rate. GBHS’ open intake and adoption philosophy is a key part of our progressive mission, enabling us to save and rehome thousands of animals each year.

PRIMARY RELATIONSHIPS


The Technician:

• Reports to the Clinic Manager and serves as a member of the clinic technician team.

• Interacts daily with veterinarians, clinic technician’s veterinary student externs, volunteers, the general public, and potential adopters.

DUTIES & RESPONSIBILITIES


• Humanely handles and kennels all animals and ensures the identification of all shelter animals with appropriate tags or bands before kenneling.

• Provides care for the animals by cleaning their cage or kennel in a thorough and sanitary manner to prevent the spread of any infectious diseases.

• Provides care for the animals by feeding each animal in accordance with their dietary requirements and posted feeding procedures.

• Develops a general knowledge of animals’ behaviors, temperaments and personality traits.

• Assists with maintaining the laundry requirements for respective areas. Ensures that all animals’ articles, bedding, dishes, and toys are washed and disinfected daily.

• Assists with daily observations of medical and behavioral issues of animals in our care by paying careful attention for signs of sickness, stress, aggressive behavior, and/or injury. Reports findings to supervisor and medical staff.

• Maintains records to ensure accuracy, timeliness and completeness.

• Checks and maintains supplies and equipment. Communicates inventory and supply needs as well as maintenance issues to supervisor. Stocks needed supplies in respective areas.

• Must handle, restrain, and triage all animals entering the shelter.

• Assists in the medication and medical treatment of animals as prescribed by the veterinarian as requested.

• Assist in the preparation of animals for surgery and routinely inspect and clean all incisions when necessary.

• Oversee preparation of animals for adoption regarding health exams and inoculations.

• Assist in the maintaining and medical treatment of illness throughout the shelter.

• Consistently strives to keep abreast of the field and animal welfare issues, techniques, procedures and equipment.

• Maintains a high level of communication with all GBHS staff, Volunteers, and Fosters.

• Works collaboratively with staff to determine if animals are appropriate for adoption.

• When requested, assists in the screening of animals for adoption. Greets, directs, and provides information to visitors, answer and responds to questions from the general public. When requested may work at off-site adoption events.

• Represents the GBHS in a professional manner in all situations.

• Shall perform other duties as assigned.

QUALIFICATIONS


• Two years or more working under a Veterinarian as a Veterinary Technician.

• General knowledge of Pharmaceutical medications.

• General knowledge of Veterinary terminology.


• Experience in animal handling and phlebotomy.

WORK CONDITIONS


This work is performed in a high noise level area. Exposure to industrial cleaning chemicals, fumes, dust, animal feces, zoonotic (human to animal) diseases, bites and scratches. Weekend shifts may be required. Safety procedures must be adhered to at all times.

Please send cover letter and resume to HR@gbhs.org if you are interested in this position.


Adoption Counselor

Position Summary:

The Greater Birmingham Humane Society’s (‘the GBHS”) Adoption Counselors (“the Counselor”) are the primary point of contact with visitors to the shelter. They are responsible for cordially greeting visitors, answering the telephone, and facilitating adoptions of the GBHS animals, including processing paperwork, accurate data entry, and adopter follow up. Adoptions counselors also assist in the cost-effective, sanitary, efficient and humane operation of the shelter. The Counselor assists animal care technicians by performing work related to caring for the GBHS’ animals, restocking supplies and cleaning chemicals, maintaining accurate shelter records, and providing excellent customer service to citizens. Receptionist duties as needed.

PRIMARY RELATIONSHIPS


The Counselor:

• reports to the Adoptions Manager and serves as a member of the adoptions team.

• works closely with the animal care team to help find the best match between potential adopters and the animals.

• interacts daily with veterinarians, clinic technicians, veterinary student externs, volunteers, the general public, and potential adopters.

DUTIES & RESPONSIBILITIES


The GBHS Adoption Counselors primarily work to find forever homes for the animals in our care. Prior to opening each day, Counselors assist Animal Care Technicians with cleaning, sanitizing and setting up of all kennels.

Morning Animal Care Duties

• Humanely handles all animals and ensures the identification of all shelter animals with appropriate tags or bands before kenneling and/or adopting.

• Provides care for the animals by cleaning their cage or kennel in a thorough and sanitary manner to prevent the spread of any infectious diseases, and by feeding each animal in accordance with their dietary requirements and posted feeding procedures.

• Develops a general knowledge of animals’ behaviors, temperaments and personality traits to assist prospective adopters in finding an animal that matches their household and family situations.

• Assists with maintaining the laundry requirements for respective areas. Ensures that all animals’ articles, bedding, dishes, and toys are washed and disinfected daily.

• Assists with daily observations of medical and behavioral issues of animals in our care by paying careful attention for signs of sickness, stress, aggressive behavior, and/or injury. Reports findings to supervisor and/or medical staff.

• Maintains records to ensure accuracy, timeliness and completeness.

• Checks and maintains supplies and equipment. Communicates inventory and supply needs as well as maintenance issues to supervisor. Stocks needed supplies in respective areas.

• Assists clinical staff in the medication and medical treatment of animals as prescribed by the veterinarian if requested.

• Maintains a high level of communication with all GBHS staff and Volunteers

• Assists in the training of adoptions volunteers. Coordinates duties with volunteer groups and community service workers in a professional and customer service manner.

• May move animals from animal holding kennels and/or transport vans to adoption kennels and vice versa.

Adoption Duties

• Works collaboratively with staff to determine if animals are appropriate for adoption.

• Greets all visitors to the GBHS with enthusiasm, a professional demeanor and an offer to provide assistance or answer questions.

• Works with prospective adopters to complete the application. When a visitor expresses an interest in seeing animals, the adoption specialist facilitates the meeting between prospective adopter and animal(s) and assists in the decision-making process.

• Once an adoption has occurred, ensures that all paperwork is accurately completed, that materials in the adopter packet are reviewed with adopter(s) and that information is entered accurately and in a timely fashion in the database.

• Within one week of the conclusion of an adoption, may be requested to follow up with adopters to answer questions and check on the transition of the adopted animal into his/her new home.

• Assists in preparing kennel cards and profiles for use on the GBHS’ website.

• Assists in conducting off-site adoption and promotional events, as requested by the Adoptions Manager and/or the Chief Program Officer.

• Assists in compiling statistics on number of visitors, length of stay and other reports, as requested by the Adoption’s Manager.

• Other adoption-related duties as requested by the Adoption’s Manager.

• Represents the GBHS in a professional manner in all situations.

• Shall perform other duties as assigned.

QUALIFICATIONS


• A passion for the mission of GBHS and a sense of humor are required.

• High school diploma or GED equivalent.

• Ability to perform physical work involving standing for long periods, carrying animal crates, bending, scrubbing, mopping, walking quickly, reaching, squatting, and lifting up to 75 pounds with reasonable accommodation.

• Excellent interpersonal and communication skills.

A positive attitude and ability to get along with others.

• Knowledge of animal handling and communication preferred.

• Experience working in a kennel environment preferred.

WORK CONDITIONS


This work is performed in a high noise level area. Exposure to industrial cleaning chemicals, fumes, dust, animal feces, zoonotic (human to animal) diseases, bites and scratches. Weekend shifts may be required. Safety procedures must be adhered to at all times.

Please send cover letter and resume to HR@gbhs.org if you are interested in this position.


Animal Control Officer

Position Summary:

The Greater Birmingham Humane Society’s (‘the GBHS”) Animal Control Officers (“the Officers”) work to ensure a safe and harmonious environment for both human and animal residents of the community. They respond to dispatches to provide animal rescue, municipal and public assistance with animal-related situations and enforcement of state and local statutes as outlined in GBHS’ contracts with Jefferson County and a number of the county’s municipalities. This position is subject to stand-by or call-out service (after hours).

PRIMARY RELATIONSHIPS


The Officers:

• report to the Animal Control Supervisor and serves as a member of the animal care and control team.

• work closely with the intake coordinator, impoundment, dispatch and animal care team to ensure correct intake data is given and that animals are accurately identified, recorded, and placed in kennels.

• interacts daily with veterinarians, clinic technicians, veterinary student externs, volunteers, the general public, and law enforcement.

DUTIES & RESPONSIBILITIES


• Pick up and remove stray, injured, unwanted, diseased, neglected or abused animals.

• Responsible for animal welfare and proper confinement or disposition.

• Work with veterinarians and citizens in quarantine of suspected diseased animals.

• Respond to citizen complaints and investigate alleged violations of animal laws and regulatory ordinances.

• Educate citizens about services, resources, laws and regulations relating to the control, confinement, vaccination, adoption, shelter, and care of animals.

• Patrol assigned areas to catch, handle, restrain, confine, transport and impound stray, injured, unwanted, diseased, neglected or abused animals using specialized equipment, methods and techniques.

• Visually inspect animals to determine medical condition, care received and to decide on the most appropriate course of action to be taken to prevent inhumane treatment of animals.

• Issue warnings or citations and set up return inspection calls to ensure compliance with laws and ordinances.

• Conduct investigation and prepare written reports of incidents.

• Prepare accurate detailed records of daily activities and update the information of each call within the computerized program on a daily basis.

• Assist with training new employees.

• Testify in court as a witness in animal control related cases.

• Perform animal euthanasia, if requested and if certified.

• Receive and dispatch calls for service.

• Assist in maintaining the shelter by performing such duties as recovery of animals, cleaning, feeding and other duties that may be required.

• Observe areas of alleged violations and interview available witnesses to determine if laws are being violated.

• Participate in educational programs presented to the community.

• Attain animal care and control licenses and certifications as required by Supervisor and GBHS.

• Represents the GBHS in a professional manner in all situations.

• Perform other duties as needed.

QUALIFICATIONS


REQUIRED

• A passion for the mission of GBHS and a sense of humor are required.

• High school diploma or GED equivalent.

• Possess a valid Driver’s License.

• Must have the equivalent 1+ years in animal control or a related field (vet tech, etc.); or an equivalent combination of training and experience.

• Must have or be able to obtain within 1 year of employment; Level 1 & 2 National Animal Control Association Training, Animal Control Officer Certification, Euthanasia Certification.

•Ability to perform physical work involving standing for long periods, carrying animal crates, bending, scrubbing, mopping, walking quickly, reaching, squatting, and lifting up to 75 pounds with reasonable accommodation.

• Excellent interpersonal and communication skills.

• A positive attitude and ability to get along with others.

• Ability to promote and effectively communicate animal adoption and population control to other employees and the public.

• Ability to operate office equipment and computers

PREFERRED

• Knowledge of animal handling and communication.

• Experience working in a kennel environment.

• Knowledge of animal control rules, regulations, ordinances and state law.

• Knowledge of safe, humane animal handling practices, the ability to perform safe, humane euthanasia practices in accordance with state law.

WORK CONDITIONS


• This work is performed in a high noise level area. Exposure to industrial cleaning chemicals, fumes, dust, animal feces, zoonotic (human to animal) diseases, bites and scratches. Weekend shifts may be required. Safety procedures must be adhered to at all times.

• Indoor/Outdoor in all weather types, as the need arises. The ability to interface with angry/upset people, while remaining professional and calm.

• Physical Demands: Ability to perform physical work in adverse environmental conditions; the employee must be able to lift 50lbs.

Please send cover letter and resume to HR@gbhs.org if you are interested in this position.


Animal Care Technician

Position Summary:

The Greater Birmingham Humane Society’s (‘the GBHS”) Animal Care Technician (“the Technician”) is responsible for the daily care and comfort of the animals during their stay at the GBHS. They assist in the cost-effective, sanitary, efficient and humane operation of the shelter. This job requires that shelter duties are completed in a timely fashion. The employee performs work related to caring for the GBHS’ animals, restocking supplies and cleaning chemicals, maintaining accurate shelter records, performing maintenance and cleaning on the grounds of shelter property, and providing excellent customer service to citizens. The Technician’s primary duty is to help provide the safest and most comfortable stay for animals in residence at the animal shelter. 

PRIMARY RELATIONSHIPS


The Technician:

• reports to the Animal Care Operations Manager and serves as a member of the animal care technician team.

• works closely with the adoptions team to help find the best match between potential adopters and the animals.

• interacts daily with veterinarians, clinic technicians, veterinary student externs, volunteers, the general public, and potential adopters.

DUTIES & RESPONSIBILITIES


• Humanely handles and kennels all animals and ensures the identification of all shelter animals with appropriate tags or bands before kenneling.

• Provides care for the animals by cleaning their cage or kennel in a thorough and sanitary manner to prevent the spread of any infectious diseases.

• Provides care for the shelter’s animals by feeding each animal in accordance with their dietary requirements and posted feeding procedures.

• Develops a general knowledge of animals’ behaviors, temperaments and personality traits.

• Assists with maintaining the laundry requirements for respective areas. Ensures that all animals’ articles, bedding, dishes, and toys are washed and disinfected daily.

• Assists with daily observations of medical and behavioral issues of animals in our care by paying careful attention for signs of sickness, stress, aggressive behavior, and/or injury. Reports findings to supervisor and/or medical staff.

• Maintains records to ensure accuracy, timeliness and completeness.

• Checks and maintains supplies and equipment. Communicates inventory and supply needs as well as maintenance issues to supervisor. Stocks needed supplies in respective areas.

• Assists clinical staff in the medication and medical treatment of animals as prescribed by the veterinarian if requested.

• Assists with the general appearance of the shelter including grounds maintenance, storage unit organization, and beautification of the shelter grounds and flowerbeds. This also includes but is not limited to all rooms and offices in the shelter, bathrooms, windows, etc.

• Consistently strives to keep abreast of the field and animal welfare issues, techniques, procedures and equipment.

• Maintains a high level of communication with all GBHS staff and Volunteers.

• Assists in the training of animal care volunteers. Coordinates duties with volunteer groups and community service workers in a professional and customer service manner.

• Moves animals from animal holding kennels and/or transport vans to adoption kennels and vice versa.

• Works collaboratively with staff to determine if animals are appropriate for adoption.

• When requested, assists in the screening of animals for adoption. Greets, directs, and provides information to visitors, answer and responds to questions from the general public. When requested may work at off-site adoption events.

• Represents the GBHS in a professional manner in all situations.

• May assist management, the veterinary staff and other individuals in animal care, surgery or related procedures.

• Shall perform other duties as assigned.

QUALIFICATIONS


• A passion for the mission of GBHS and a sense of humor are required.

• High school diploma or GED equivalent.

• Ability to perform physical work involving standing for long periods, carrying animal crates, bending, scrubbing, mopping, walking quickly, reaching, squatting, and lifting up to 75 pounds with reasonable accommodation.

• Excellent interpersonal and communication skills.

• A positive attitude and ability to get along with others.

• Knowledge of animal handling and communication preferred.

• Experience working in a kennel environment preferred.

WORK CONDITIONS


This work is performed in a high noise level area. Exposure to industrial cleaning chemicals, fumes, dust, animal feces, zoonotic (human to animal) diseases, bites and scratches. Weekend shifts may be required. Safety procedures must be adhered to at all times.

Please send cover letter and resume to HR@gbhs.org if you are interested in this position.


The GBHS is an equal opportunity employer. It is the policy of GBHS to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.