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The Greater Birmingham Humane Society (GBHS) is seeking a highly qualified individual for the position of Animal Control Field Supervisor (the Supervisor). The Supervisor is responsible for protecting the public from dangerous animals, managing the animal population of the community, and educating the public about responsible pet ownership. This position oversees all animal control activities of GBHS’ Animal Care & Control Division and assists government agencies with the enforcement of animal-related ordinances relating to the restraint, vaccination, impoundment, care and quarantine of animals. The Supervisor also supervises, monitors, and coordinates the activities of all Animal Control Officers engaged in field operations in the enforcement of animal control ordinances.


This position will require occasional on-call responsibilities and may require working some swing and graveyard shifts, extended hours, weekends or holidays on a rotating basis.




The Supervisor…

·      is a member of the GBHS leadership team and participates in overall strategic planning for the organization.

  • takes a lead role in the development of field related policies and procedures.
  • prepares productivity and activity reports.
  • maintains records and makes recommendations concerning materials, staff, equipment used and uniforms.
  • makes recommendations regarding budgetary matters.
  • conducts daily and weekly briefing and debriefings.

·      responsible for the supervision and training of subordinate Animal Control Officers; participates in the hiring process and in the evaluation of work performed.

·      assigns, schedules and monitors the fieldwork activities of Animal Control Officers.

  • maintains and enforces Animal Control Officer safety regulations and procedures.

·      monitors case files, work records and activity reports.

·      attends off-site meetings, including outreach and education.

·      collaborates with other City Departments and Agencies and interdepartmentally to attain the mission and goals of the agency.

·      performs the field duties of an Animal Control Officer in response to calls or cases of a complex or difficult nature, or when dictated by the department.  

·      monitors the activities of Animal Control programs including Emily’s Law, animal bite cases, calls received and dispatched to Animal Control Officers, and revenue/expense records.

·      provides the general public with information relating to responsible pet ownership as well as applicable animal control and licensing ordinances.

·      oversees the investigation of complaints regarding stray, injured or nuisance animals; incidents where individuals have been bitten by vicious animals; and incidents involving cruelty to animal complaints.

·      oversees GBHS’ role in the processing of evidence collection in all animal related cases and ensures officers are prepared to testify in court.

·      intercedes in conflict resolutions between community members and animals; responds to and resolves problem crisis situations; ensures officers are on-call 24 hours a day.

·      provides data for the planning and development of the Animal Control program budget.

·      prepares, submits, and administers monies for the Animal Control budget, and is responsible for ACO cash receipts.

·      maintains accurate records of daily activities, using computer terminal.

·      represents Animal Control at external meetings; interfaces with other community groups as required. Provides education, prevention and consultation for animal control to schools and organizations within the community.

·      performs related work as required.


·      Considerable knowledge of municipal, county, and state animal control and licensing ordinances and laws, as well as the basis for those laws, as they pertain to public health, animal protection and the legal procedures related to the enforcement of such laws.

·      Considerable knowledge of some wildlife and domestic animal behavior and animal program management practices.

·      Considerable knowledge of the geography of the County and the location of cities and major streets within the county boundaries.

·      Ability to interpret rules, regulations and policies, and to make decisions in accordance with established precedent.

·      Ability to establish and maintain effective working relationships with enforcement officials, coworkers and the general public.

·      Ability to communicate effectively, both orally and in writing.

·      Ability to resolve conflicts.


·      Graduation from an accredited four-year college or university with major course work in public health, physical or biological sciences, business or public administration, or related field plus experience in the enforcement of animal control and licensing ordinances. Completion of NACCA certifications.


·      Graduation from a senior high school or equivalent plus experience enforcing animal control and licensing ordinances and laws; experience in a supervisory capacity; or any equivalent combination of training and experience which provides the desirable knowledge, abilities and skills.


·      Possession of a valid driver’s license when operating a vehicle is necessary to the satisfactory performance of assigned duties as deemed necessary by the appointing authority.

·      Ability to pass an auto insurance review and drug test.

·      Ability to use a computer, smart phone, and tablet to access data, input data, maintain records, and generate written materials. 

·      Ability to lift and carry heavy equipment or animals, run short distances, and climb and work in narrow or elevated spaces. 

·      Ability and willingness to work effectively in areas with frequent exposure to hazards and other unpleasant elements. 

·      A 60-day probationary period will be used to determine if the employee meets the minimum qualifications for physical strength, endurance and dexterity.  Failure to meet these qualifications may result in dismissal or termination from employment.   


GBHS will conduct ongoing screenings of applications on a first come-first serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.